Should Small Businesses Rely on Personality Tests for Recruiting Staff?

Research indicates that half of all new hires fail within 18 months, but most of them fail for attitudinal reasons (personality traits, human interactions, etc.) rather than cognitive competency (brain-based skills like logic and reasoning, problem-solving, language, etc.). So as a small business owner and hiring manager, what can you do to ensure you hire the right people?

Can do – will do – will fit

As business owners, we are responsible for hiring the right people and building teams which perform well together. And the smaller the business, the more costly it is when you get this wrong.

Personality testing

One tool in the recruitment process that larger companies tend to rely heavily on uponcertainly, but is often overlooked by smaller businesses, is the personality assessment. Personality testing, also known as psychometric testing is designed to predict how people will behave in the workplace. In other words, it attempts to predict how the candidate will work, rather than worry about whether they have the technical skills to do the job. It might cast light, for example, on how the candidate will work under pressure, how they will interact with co-workers, or whether they will fit into a given team, given the existing team members’ personalities. In other words, companies rely on these tests to screen candidates for ‘good fit’ – the end goal being to reduce turnover and improve productivity.

Developers of these assessments tend to counter that the tests do have controls that detect inaccurate answers, typically by asking a question several times in different ways to test the consistency of responses. This may help correct one misunderstood question or a slip of the mouse.

Personality testing as part of the recruitment is supported with some academic credibility, and businesses should certainly apply them in particular if they are being used exclusively to predict a candidate’s fit. A lot of the time, the candidate interview, and the psychometric test are seen as two separate processes or sequential ‘hurdles’ that the candidate must jump over. Take a more integrated approach with Cengrow that is leading organization that deals in personality assessment, and address in a second interview any concerns which arise out of the test results, probing any potential ‘unwanted’ personality traits.

Ironically, sometimes the ‘will fit’ (personality fit) assessment may conflict with the ‘can do’ (Skills) assessment. Research conducted on characteristics of successful salespeople suggests that employees who are assertive and display a strong will to achieve are more likely to sell more than those who gregarious, dependable and persistent. And yet psychometric testing may well find out the suitable types because they are present right with them. It’s necessary to always relate your recruitment assessments to a conscious consideration of the specific skills and attributes you need in a particular role, rather than blindly trust in an automated evaluation process.

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Projective Techniques: Yielding Benefits for Effective Workforce

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The projective techniques refer to a personality test that is psychological in nature and reflects the responses from an individual after viewing a set of images, words or ambiguous scenes.

In today’s global market, it is important that each business environment has the ability to correctly assess their workforce.  Although there are multiple assessment tests, each of them have their benefits and disadvantages. But a projective test includes a behavioural interview that comes in use at work.

A projective test is a personality test that is conducted for understanding a person’s hidden psychological thoughts. The responses may be presumptions or assumptions that humans have in their conscious or unconscious mind. The test is non-verbal and the test results reflect on the individual’s spontaneous reaction and the real-time thought process of the person. That helps highlight the person’s reaction, behaviour and attitude.

Developed by a Swiss psychiatrist, Hermann Rorschach in 1921, the most popular and frequently used test is Rorschach inkblot test. It is a projective test that requires highly skilled and trained interviewers and expert interpreters for analysis. The test checks and analyses based on how the person sees the plotted symmetrical ink blots. For example – If the respondent sees a fearful image, then he may be suffering from paranoia.

The results can help experts change a person’s behaviour and guide him on taking a positive attitude towards fearful situations.

The applications designed and created at Cengrow, a consulting firm helps organisations make sensible decisions when it comes to recruiting the right talent, getting relevant information or data of its employees from past and current and optimally utilizing the talented workforce to do better. Cengrow does it by implementing tailor made solutions including competency mapping, personality assessment, psychomotor testing and other assessment tools.

Competency based Interviews are More Responsive and Better Structured

Normal interviews are conversation based, where questions are random and may have a ‘yes’ or ‘no’ response, whereas; a competency based interview aims at testing one of more skills or individual’s competencies. They are more systematic and help explore the person’s behaviour in specific circumstances by asking them to back their answers with relevant examples or life based situations. It could need one to describe a scenario like dealing with a conflict at work or how one would react if faced with a real-life situation. Such questions test an individual’s psychological sense of response and help employer’s gain insight on how they think and may react if placed in similar situations both at work or elsewhere.

Competency based interview consists of a personality test too, that helps understand how an employee or a new candidate will demonstrate at work. Undergoing the test will reflect his ability to be adaptable, sensitive to others, lead the team as a mentor, influence communication and being resilient. Knowing all these traits beforehand, would benefit employers in making the right decision on selecting and recruiting their workforce.

Cengrow has developed a whole range of assessments that evaluates and analyse business challenges. They provide companies, a seamlessly integrated assessment platform that may be a knowledge test, a technical skill test or a competency mapping assessment tool to help identify, select, develop and retain the best talents within the organisation.

Personality Tests Importance

we-provide-best-possible-business-solutions-cengrow-1Our personality is what reflects are behaviour towards ourselves and how we approach or react to people and situations around us. Personality is also an important factor while considering someone for a job. Undergoing a personality test helps understand your personality and behavioural style of thinking and working practises and that influences an employer’s decision for choosing the right candidate.

A personality test is a self-report questionnaire that has a set number of questions relating to your own personality and situational based questions that require your response on how well you reflect on that statement. More the information available, better and more efficient the recruiter can be with referrals. Personality predicts how a person will work—diligently, intelligently, cheerfully, and cooperatively

Assists in Decision Making While Hiring

Remember, there is never a right or wrong answer while giving a personality test. The key lies in selecting a candidate with the right attitude and then having him trained for the required skillset needed for the job. This also helps the employee adapt well to the organisation and with its work culture.

It analysis and measures your behaviour in certain situations and how your peers think about you. As an employer, your objective of conducting a personality test is to establish

  • What the employee can do at work
  • How will he conduct himself at work
  • Will he be the right choice at work

Enhance & Drive Performance

Improving the quality of your organisations workforce is always a challenge. Training & development is vital and so are the on-going mentoring, coaching, and employee-assistance programs. But are you able to comprehend the employee’s behaviour or values that help you understand him well. An employer may want to gauge the mental stability for a police department profile or the introvert/extrovert tendency for someone applying for sales and marketing job.

Aptitude and practical-skill tests have been in common practise and with changing work styles, more and more companies are now including a pre-employment test or psychometric profiling tests that help and assist employers to evaluate how a candidate would react to situations and instils problem solving skills to handle challenges better in their work-related activities. It could be leading others, coping with stress and work pressure and solving project challenges in a practical manner.

As an individual too, you can take this test to learn about what your strengths and weaknesses are and if your skills are relevant to the job you applied for. It is a great way to measure your persanlity traits, temperament or dispositions. It also assists you in overcoming your weaknesses with a broader mindset.

Cengrow designs and develops unique personality tests and psychometric profiling tools that can be tailored to your organisations need. Being an online test format, these tests are short and easy to follow and focus on delivering all you need for success.